Terms and Conditions

By placing an order with Go Palengke, you agree to the following:

Orders

• All orders are subject to product availability.
• Prices may change without prior notice depending on market conditions.
• Cut-off time applies for same-day or next-day deliveries.

Payments

• Full payment is required before order confirmation unless COD is approved.
• Wallet top-ups are non-refundable but can be used for future purchases.
• Bonus points and loyalty rewards are non-convertible to cash.

Delivery

• Delivery schedules may vary due to weather, traffic, or supply issues.
• Customer must ensure availability during delivery time.
• Failure to receive may result in cancellation or rescheduling fees.

Cancellations

• Orders cannot be cancelled once sourcing or packing has started.
• Frequent cancellations may affect loyalty tier status.
• Abuse of promo, rewards, or wallet system may lead to account suspension.

Product Disclaimer

Fresh products may slightly vary in:

• Size
• Weight
• Color
• Ripeness
• Appearance

This is normal and not considered defective.

Fraud Prevention

Go Palengke reserves the right to:

• Verify suspicious orders
• Hold deliveries
• Suspend abusive accounts
• Reject high-risk transactions